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Terms and Conditions

Terms and Conditions

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OVERVIEW

Delivery:

I send your purchases using Australia Post.

If you want your items faster, I can send using Express Post. Please opt for the Express Option at check out. Express post is great if you are in the catchment for the service, if you are not it won't be next day delivery.

Australia Post parcel post can take upto 8 working days to arrive to outlying areas in Australia. Please be patient, for some reason things are not as fast as they used to be.

I ship all orders received by 4.00 EST on the same day if we are in the studio. 

Orders received after 4.00 Friday EST are shipped for Monday's postal service.

 

Missing in Transit:

Sometimes things get delayed especially if its overseas mail.

Most international deliveries take approx 2 weeks to arrive. If you have opted for a non tracking postal service there is nothing I can do if your parcel goes missing. If you opt for tracking we will place an enquiry with Australia Post and they may choose to offer compensation at their discretion.  

I will refund your order in full if it is lost in transit where registered/trackable post is chosen (based on the outcome of the Australia Post investigation).  Refund will be forwarded once the claim is approved and paid for by Australia Post.

I will not accept liability for any loss or damage arising from items lost, stolen or damaged after receipted delivery has taken place.

 

Vintage and Antique Fabric Stability:

What I sell is old. The youngest fabric is about 40, our oldest over 100 years. As dye and fabric technology has evolved over time, some old fabrics can be fragile and maybe unstable due to age.

I do my best to note issues, and will let you know if the fabric is one that is very old and may require gentle handling.

Many antique and pre 1955 dyes are fugitive. Colors that maybe unstable are some greens, some reds, pinks and yellows.

Please exercise care when laundering.

I are not liable for dye run or any damage caused by laundering.

I suggest that you consult a Care of Vintage and Antique Fabrics guide before laundering your items.

 

GENERAL E-COMMERCE

This store is hosted on Shopify Inc. They provide me with the online e-commerce platform that allows me to sell my products and services to you. I am also bound by their Terms of Service.

 

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