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FAQ

- Yes I ship internationally.

- If your country isn't listed in the shipping calculator on the shopping cart page please contact us and I will add your country in or give you a quote on what options are available.

- I use Australia Post to ship all orders.

- Some international destinations tracking is not available.

- I have a mini parcel rate for small purchases for $5.00 without tracking or $8.00 with tracking. I recommend the tracking option for safe and secure shipping.

- Packages are sent as flat rate postage for $10 with tracking.

- Free postage on all Australian orders over $150.

- My postal pick up is 4 pm, so orders received after 4 pm are in the following business day service. Orders received after 4pm Friday are shipped for Monday's postal service.

- Australia Post can take up to 10 days to deliver to outlying areas of Australia for parcels, please be patient.

- Often deliveries are not carded. Please check at your local post office if your parcel has not arrived. In 9 out of 10 cases its waiting there for you.

- Some days I'm not in the studio. I try to get all orders out same day, but sometimes it will be the following day. I always ship within 48 hours.

- Express orders can be arranged via courier, but Express Post works really well if you are in Metro Australia.

- I'm crap at answering the land line phone, please use the mobile or shoot me an email.

- If you need something, just ask, I have loads of fabrics in storage. Trust me, if you have a hankering for a fabric with jam jars on it, I have it.

- Your fabrics will be sent in simple acid free packaging. I do not use any unnecessary packaging that will most likely end up in the bin.

 

 

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